• Evaluate Your Current Usage:

    • Assess your current email sending patterns and ensure they align with Maileroo's terms of service and sender policies.

  • Contact Support:

    • Reach out to Maileroo's support team through the designated channels available on the platform.

    • Communicate your need for an increase in hourly limits and provide details about your use case.

    • You can also request a change in your hourly limits by navigating to your dashboard and in the bottom left you will see 'Change Hourly Limit', where clicking on this you will see a form that you can fill out for our team to review.

request a higher hourly limit
  • Explain Your Use Case:

    • Provide a comprehensive explanation of your specific use case that necessitates a higher hourly sending limit.

    • Clearly outline how the increased limit aligns with your business requirements and the nature of your transactional emails.

  • Demonstrate Compliance:

    • Ensure that your account complies with Maileroo's policies, including sender policies and terms of service.

    • If any previous issues were leading to limitations, confirm that they have been resolved.

  • Highlight Positive Sender Practices:

    • Emphasize your commitment to maintaining a positive sender reputation.

    • Showcase any measures you have taken to optimize your email content, reduce bounce rates, and minimize user complaints.

  • Provide Usage Projections:

    • If possible, offer projections of your expected email-sending volumes and patterns.

    • This information helps Maileroo assess the impact of the increased limit on their infrastructure and ensures a smooth user experience for all customers.

  • Consider Upgrading Your Plan:

    • Explore the possibility of upgrading your Maileroo subscription plan.

    • Higher-tier plans often come with increased sending limits to accommodate growing business needs.

Remember that Maileroo's limits and policies are in place to ensure fair usage and maintain a high-quality service for all users. Engaging with Maileroo's support team proactively and adhering to best practices will enhance your chances of successfully increasing your hourly limits.