Account

• What to do if my account has been suspended?

• What to do if my account has had its emails limited?

• How do I setup 2FA?

• How do I reset my password?

• What happens if I go over my hourly limit?

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Billing

• Is billing automated?

• What payment options do we accept?

• How long do I have to pay before my plan is suspended?

• What are the differences between free & paid plans?

• Why can't I pay for my Maileroo plan?

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Email Marketing

• What is an Organization?

• How do I claim a free domain?

• How Do I Start Sending Campaigns?

• How Do I Add Contacts?

• How Can I View My Campaigns Analytics?

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Email Sending

• Can I send marketing or newsletter emails with Maileroo?

• What kind of emails can I send with Maileroo?

• What is test mode and how can I send emails without any limitations?

• How can I use my domain for click and open tracking?

• I have multiple clients and want to host email delivery for them

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Technical

• Why is my DKIM key exceeding the character limit?

• Is there a sandbox or test environment for testing Maileroo?

• How long does it take for DNS changes to propagate?

• How do I add a Reply-To header to my email?

• How do I enable or disable click and open tracking?

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