<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:media="http://search.yahoo.com/mrss/"><channel><title><![CDATA[Help Centre]]></title><description><![CDATA[Do you need help with Maileroo?]]></description><link>https://maileroo.com/help/</link><image><url>https://maileroo.com/help/favicon.png</url><title>Help Centre</title><link>https://maileroo.com/help/</link></image><generator>Ghost 5.75</generator><lastBuildDate>Sun, 05 Jul 2026 20:42:18 GMT</lastBuildDate><atom:link href="https://maileroo.com/help/rss/" rel="self" type="application/rss+xml"/><ttl>60</ttl><item><title><![CDATA[How to setup Maileroo in Zapier]]></title><description><![CDATA[<p>Connecting Maileroo with Zapier enables you to automate email delivery across your favourite tools, helping your systems communicate instantly and reliably. Whether you&apos;re sending notifications, transactional emails, or marketing updates, this integration makes it easy to trigger Maileroo emails from thousands of Zapier-powered apps.</p><p>Follow the steps below</p>]]></description><link>https://maileroo.com/help/how-to-setup-maileroo-in-zapier/</link><guid isPermaLink="false">691b91ed1493b1fad83d6440</guid><dc:creator><![CDATA[Patrick Y]]></dc:creator><pubDate>Mon, 17 Nov 2025 22:15:17 GMT</pubDate><content:encoded><![CDATA[<p>Connecting Maileroo with Zapier enables you to automate email delivery across your favourite tools, helping your systems communicate instantly and reliably. Whether you&apos;re sending notifications, transactional emails, or marketing updates, this integration makes it easy to trigger Maileroo emails from thousands of Zapier-powered apps.</p><p>Follow the steps below to get fully set up.</p><hr><h2 id="1-set-up-your-maileroo-account-and-connect-a-domain"><strong>1. Set Up Your Maileroo Account and Connect a Domain</strong></h2><p>Before connecting with Zapier, ensure your Maileroo account is ready with at least one fully verified domain.</p><p>You can view or add your domains here:<br><a href="https://app.maileroo.com/domains" rel="noopener"><strong>https://app.maileroo.com/domains</strong></a></p><p>Each domain you plan to send from must be verified. This is important because Zapier requires a valid sending domain connected to your Maileroo account.</p><hr><h2 id="2-install-the-maileroo-app-in-zapier"><strong>2. Install the Maileroo App in Zapier</strong></h2><p>Next, log in to your Zapier account and install the Maileroo integration:</p><p><a href="https://zapier.com/mcp/maileroo" rel="noopener"><strong>https://zapier.com/mcp/maileroo</strong></a></p><p>Click <strong>&#x201C;Try Code Free in Zapier Agents&#x201D;</strong> to begin setting it up. This will add the Maileroo app to your Zapier environment so you can start creating Zaps.</p><hr><h2 id="3-connect-your-maileroo-account-to-zapier"><strong>3. Connect Your Maileroo Account to Zapier</strong></h2><p>When prompted, click <strong>&#x201C;Connect new account.&#x201D;</strong> A window will pop up asking for:</p><ul><li><strong>Sender Key</strong> (required)</li><li><strong>Sender Address</strong> (required)</li><li><strong>Sender Name</strong> (optional)</li></ul><figure class="kg-card kg-image-card"><img src="https://maileroo.com/help/content/images/2025/11/image-7.png" class="kg-image" alt loading="lazy" width="2000" height="1059" srcset="https://maileroo.com/help/content/images/size/w600/2025/11/image-7.png 600w, https://maileroo.com/help/content/images/size/w1000/2025/11/image-7.png 1000w, https://maileroo.com/help/content/images/size/w1600/2025/11/image-7.png 1600w, https://maileroo.com/help/content/images/size/w2400/2025/11/image-7.png 2400w" sizes="(min-width: 720px) 720px"></figure><h3 id="how-to-get-your-sender-key"><strong>How to Get Your Sender Key</strong></h3><ol><li>Log in to Maileroo.</li><li>Go to <strong>Domains</strong>.</li><li>Select the domain you want to send emails from by clicking <strong>Overview</strong>.</li><li>In the left sidebar, navigate to <strong>Sending Keys</strong>.</li><li>Click <strong>New Sending Key</strong>.</li><li>Give your key a unique name and click <strong>Generate Key</strong>.</li></ol><p>Copy this key and paste it into the <strong>Sender Key</strong> field in Zapier.</p><figure class="kg-card kg-image-card"><img src="https://maileroo.com/help/content/images/2025/11/image-8.png" class="kg-image" alt loading="lazy" width="2000" height="1021" srcset="https://maileroo.com/help/content/images/size/w600/2025/11/image-8.png 600w, https://maileroo.com/help/content/images/size/w1000/2025/11/image-8.png 1000w, https://maileroo.com/help/content/images/size/w1600/2025/11/image-8.png 1600w, https://maileroo.com/help/content/images/size/w2400/2025/11/image-8.png 2400w" sizes="(min-width: 720px) 720px"></figure><p></p><h3 id="sender-address-name"><strong>Sender Address &amp; Name</strong></h3><ul><li><strong>Sender Address:</strong> any valid email under the connected domain, e.g. <code>hello@yourdomain.com</code></li><li><strong>Sender Name:</strong> your display name (e.g. <em>John Smith</em>, <em>Support Team</em>, <em>Maileroo</em>)</li></ul><p>After filling out the fields, click <strong>Continue to Maileroo</strong>. Your account should authenticate successfully.</p><blockquote><strong>Important:</strong> If you enter a sending domain that does not match the Sending Key you generated, Zapier will return an error. Make sure both match the same verified domain.</blockquote><hr><h2 id="4-create-your-zap-and-configure-maileroo"><strong>4. Create Your Zap and Configure Maileroo</strong></h2><p>Once authenticated, click <strong>Create</strong> and you&#x2019;ll be taken into Zapier Agents with Maileroo available as an action.</p><figure class="kg-card kg-image-card"><img src="https://maileroo.com/help/content/images/2025/11/image-6.png" class="kg-image" alt loading="lazy" width="2000" height="1024" srcset="https://maileroo.com/help/content/images/size/w600/2025/11/image-6.png 600w, https://maileroo.com/help/content/images/size/w1000/2025/11/image-6.png 1000w, https://maileroo.com/help/content/images/size/w1600/2025/11/image-6.png 1600w, https://maileroo.com/help/content/images/size/w2400/2025/11/image-6.png 2400w" sizes="(min-width: 720px) 720px"></figure><p></p><p>Select the <strong>Send Email</strong> action to begin configuring your email delivery.</p><h3 id="available-maileroo-fields-in-zapier"><strong>Available Maileroo Fields in Zapier</strong></h3><p>Maileroo accepts the following parameters:</p><ul><li><strong>Maileroo Address (Required)</strong></li><li><strong>Recipient Address (Required)</strong></li><li><strong>Recipient Display Name</strong></li><li><strong>Subject Line (Required)</strong></li><li><strong>HTML Content</strong></li><li><strong>Plaintext Content</strong></li><li><strong>Tracking: true/false</strong></li></ul><p>You can send emails using either <strong>HTML</strong>, <strong>Plaintext</strong>, or both. HTML templates can be generated externally and passed directly into Maileroo.</p><p>If you want email analytics&#x2014;such as open and click tracking&#x2014;enable the <strong>Tracking</strong> toggle. Otherwise, leave it set to <strong>false</strong>.</p><figure class="kg-card kg-image-card"><img src="https://maileroo.com/help/content/images/2025/11/image-9.png" class="kg-image" alt loading="lazy" width="1706" height="1462" srcset="https://maileroo.com/help/content/images/size/w600/2025/11/image-9.png 600w, https://maileroo.com/help/content/images/size/w1000/2025/11/image-9.png 1000w, https://maileroo.com/help/content/images/size/w1600/2025/11/image-9.png 1600w, https://maileroo.com/help/content/images/2025/11/image-9.png 1706w" sizes="(min-width: 720px) 720px"></figure><p></p><hr><h2 id="5-start-automating-your-email-delivery"><strong>5. Start Automating Your Email Delivery</strong></h2><p>Your Maileroo integration is now ready to receive data from any Zapier-connected app and deliver emails directly to your recipients&#x2019; inboxes.</p><p>Set up triggers from CRMs, forms, e-commerce platforms, internal tools, or any workflow in Zapier to start sending automated messages with Maileroo.</p><hr><h2 id="need-help"><strong>Need Help?</strong></h2><p>If you have questions or want to request additional capabilities, our support team is always happy to assist.</p>]]></content:encoded></item><item><title><![CDATA[How To Use the Applications Sending Feature]]></title><description><![CDATA[The Applications feature in Maileroo allows you to create separate, self-contained sending environments within your account. Each application can have its own authorized domains and IP allow-list, giving you precise control over who can send and from where.]]></description><link>https://maileroo.com/help/how-to-use-the-applications-sending-feature/</link><guid isPermaLink="false">69101c6b6aa09c0409cc30c1</guid><category><![CDATA[Email Sending]]></category><dc:creator><![CDATA[Patrick Y]]></dc:creator><pubDate>Sun, 09 Nov 2025 04:59:39 GMT</pubDate><content:encoded><![CDATA[<h3 id="overview"><strong>Overview</strong></h3><p>The <strong>Applications</strong> feature in Maileroo allows you to create separate, self-contained sending environments within your account. Each application can have its own <strong>authorized domains</strong> and <strong>IP allow-list</strong>, giving you precise control over who can send and from where.</p><p>This is ideal for users managing multiple projects, tenants, or clients under one account, ensuring access, configuration, and usage remain neatly organized and secure. You can also add internal notes to describe each application&apos;s purpose, making ongoing management easier.</p><p>This feature has been implemented to support production-level systems with unique sending requirements and security needs.</p><hr><h3 id="accessing-the-applications-feature"><strong>Accessing the Applications Feature</strong></h3><ol><li><strong>Log in</strong> to your Maileroo account at<br><a href="https://app.maileroo.com/login" rel="noopener">https://app.maileroo.com/login</a></li><li>From the <strong>Service Selector</strong> menu, select <strong>Email API</strong>.</li><li>In the <strong>top-right corner</strong> of your screen, click your <strong>profile icon</strong>.</li><li>In the dropdown menu, select <a href="https://app.maileroo.com/applications" rel="noreferrer"><strong>Applications</strong></a>.<br>Here you&#x2019;ll be able to view, create, and manage your Applications.</li></ol><figure class="kg-card kg-image-card"><img src="https://maileroo.com/help/content/images/2025/11/image.png" class="kg-image" alt loading="lazy" width="494" height="453"></figure><hr><h3 id="creating-a-new-application"><strong>Creating a New Application</strong></h3><ul><li>Click <strong>Create Application</strong>.</li></ul><figure class="kg-card kg-image-card"><img src="https://maileroo.com/help/content/images/2025/11/image-2.png" class="kg-image" alt loading="lazy" width="1398" height="825" srcset="https://maileroo.com/help/content/images/size/w600/2025/11/image-2.png 600w, https://maileroo.com/help/content/images/size/w1000/2025/11/image-2.png 1000w, https://maileroo.com/help/content/images/2025/11/image-2.png 1398w" sizes="(min-width: 720px) 720px"></figure><p></p><ol><li>A modal will appear prompting you to fill out the following fields:<ul><li><strong>Application Name:</strong><br>A descriptive name to help you identify your application later.</li><li><strong>Authorized Domains:</strong><br>Specify which verified domains this application is allowed to send from.<ul><li>If <strong>left blank</strong>, the application can send from <strong>any verified domain</strong> in your account.</li><li>If <strong>domains are added</strong>, it will only send from those specific domains.</li></ul></li><li><strong>IP Allowlist:</strong><br>Restrict access by specifying IP addresses or ranges using <strong>CIDR notation</strong> (one per line).<ul><li>Leave this blank to allow access from any IP.</li></ul></li><li><strong>Notes:</strong><br>Add internal notes or descriptions to clarify the purpose of the application.</li></ul></li><li>Once completed, click <strong>Create</strong> to finalize your new Application.</li></ol><figure class="kg-card kg-image-card"><img src="https://maileroo.com/help/content/images/2025/11/image-3.png" class="kg-image" alt loading="lazy" width="721" height="826" srcset="https://maileroo.com/help/content/images/size/w600/2025/11/image-3.png 600w, https://maileroo.com/help/content/images/2025/11/image-3.png 721w" sizes="(min-width: 720px) 720px"></figure><hr><h3 id="application-credentials"><strong>Application Credentials</strong></h3><p>After creation, your new Application will appear in the <strong>Applications list</strong>.<br>Each application automatically generates a unique:</p><ul><li><strong>SMTP Credential</strong></li><li><strong>API Key</strong></li></ul><p>These credentials are used to authenticate and send emails through your application, keeping each environment separate and secure. <strong>You can choose which method of email delivery you wish to use, but are both available based on your needs. </strong></p><figure class="kg-card kg-image-card"><img src="https://maileroo.com/help/content/images/2025/11/image-4.png" class="kg-image" alt loading="lazy" width="1364" height="456" srcset="https://maileroo.com/help/content/images/size/w600/2025/11/image-4.png 600w, https://maileroo.com/help/content/images/size/w1000/2025/11/image-4.png 1000w, https://maileroo.com/help/content/images/2025/11/image-4.png 1364w" sizes="(min-width: 720px) 720px"></figure><hr><h3 id="testing-and-monitoring-your-application"><strong>Testing and Monitoring Your Application</strong></h3><p>Once your Application is set up and sending, you can verify its performance and connection logs:</p><ol><li>Navigate to <strong>Logs</strong> in the <strong>left sidebar</strong>.</li><li>Click <strong>Refine Search</strong>.</li><li>Use the <strong>Application</strong> filter to select the specific Application you want to review.</li><li>Click <strong>Confirm</strong> to view all related logs.</li></ol><p>This allows you to track activity and confirm that emails are being sent successfully from the correct Application.</p><figure class="kg-card kg-image-card"><img src="https://maileroo.com/help/content/images/2025/11/image-5.png" class="kg-image" alt loading="lazy" width="709" height="786" srcset="https://maileroo.com/help/content/images/size/w600/2025/11/image-5.png 600w, https://maileroo.com/help/content/images/2025/11/image-5.png 709w"></figure><hr><h3 id="summary"><strong>Summary</strong></h3><p>The Applications feature gives you:</p><ul><li>Better <strong>control</strong> and <strong>segregation</strong> of client or project environments</li><li>Customizable <strong>security</strong> with domain and IP restrictions</li><li>Simplified <strong>management</strong> through notes and identifiable credentials</li><li>Independent <strong>API and SMTP keys</strong> for each sending environment</li></ul><p>With these controls, Maileroo provides the flexibility and structure needed for modern, scalable email delivery systems.</p>]]></content:encoded></item><item><title><![CDATA[How to Set Up Custom Hostname Tracking in Maileroo]]></title><description><![CDATA[<p>Custom Hostname Tracking allows you to send emails where all tracked links use your own domain instead of the default Maileroo tracking domain. This enhances brand consistency, increases recipient trust, and can positively impact engagement and deliverability. <strong>This feature is only available for paid plans.</strong></p><hr><h3 id="before-you-begin"><strong>Before You Begin</strong></h3><p>Make sure</p>]]></description><link>https://maileroo.com/help/how-to-set-up-custom-hostname-tracking-in-maileroo/</link><guid isPermaLink="false">6903345e6aa09c0409cc30a7</guid><category><![CDATA[Technical]]></category><dc:creator><![CDATA[Patrick Y]]></dc:creator><pubDate>Thu, 30 Oct 2025 09:52:53 GMT</pubDate><content:encoded><![CDATA[<p>Custom Hostname Tracking allows you to send emails where all tracked links use your own domain instead of the default Maileroo tracking domain. This enhances brand consistency, increases recipient trust, and can positively impact engagement and deliverability. <strong>This feature is only available for paid plans.</strong></p><hr><h3 id="before-you-begin"><strong>Before You Begin</strong></h3><p>Make sure you have completed the following:</p><ul><li>Added your domain to Maileroo</li><li>Verified your domain by adding all required DNS records (SPF, DKIM, CNAMES where applicable)</li></ul><p>If your domain is not yet verified, first follow the domain setup instructions inside your dashboard.</p><hr><h3 id="steps-to-enable-custom-hostname-tracking"><strong>Steps to Enable Custom Hostname Tracking</strong></h3><h4 id="step-1-%E2%80%94-verify-your-domain"><strong>Step 1 &#x2014; Verify Your Domain</strong></h4><p>Add your domain to Maileroo and complete domain verification by adding the required DNS records in your DNS provider (e.g., Cloudflare, GoDaddy, Namecheap).</p><h4 id="step-2-%E2%80%94-go-to-your-domain-settings"><strong>Step 2 &#x2014; Go to Your Domain Settings</strong></h4><ol><li>Navigate to the <strong>Domains</strong> section in your Maileroo dashboard</li><li>Select the domain you want to configure and click <strong>Overview</strong></li></ol><h4 id="step-3-%E2%80%94-enable-custom-hostname-tracking"><strong>Step 3 &#x2014; Enable Custom Hostname Tracking</strong></h4><ol><li>On the left sidebar, click <strong>DNS Records</strong></li><li>Select the <strong>Settings</strong> tab from the tabs at the top</li><li>Locate the <strong>Custom Hostname Tracking</strong> setting</li><li>Toggle it <strong>ON</strong></li></ol><p>If the required CNAME record is already in place and correct, Maileroo will begin routing all tracking links through your custom hostname.</p><figure class="kg-card kg-image-card"><img src="https://maileroo.com/help/content/images/2025/10/image.png" class="kg-image" alt loading="lazy" width="1400" height="436" srcset="https://maileroo.com/help/content/images/size/w600/2025/10/image.png 600w, https://maileroo.com/help/content/images/size/w1000/2025/10/image.png 1000w, https://maileroo.com/help/content/images/2025/10/image.png 1400w" sizes="(min-width: 720px) 720px"></figure><hr><h3 id="what-is-custom-hostname-tracking"><strong>What Is Custom Hostname Tracking?</strong></h3><p>By default, Maileroo uses Maileroo-hosted tracking URLs for click and open tracking.</p><p>With <strong>Custom Hostname Tracking enabled</strong>:</p><ul><li>Your tracking links will use <strong>your own branded domain</strong></li><li>All clicks and opens will be tracked using your custom hostname</li><li>SSL certificates are automatically provisioned for secure tracking</li><li>Provides a seamless, branded experience for your recipients</li></ul><blockquote>If the CNAME record is set up correctly and this setting is enabled, we will track all clicks and opens on your emails using your custom domain. Your own branded domain &#x2014; fully SSL-provisioned.</blockquote><p>If disabled, Maileroo will revert to using its default tracking hostname.</p><h3 id="youre-all-set">You&apos;re all set!</h3><p>Your emails will now send with <strong>branded tracking links</strong> and <strong>secure SSL tracking</strong> via your domain. You can disable this at anytime you wish by visiting that same &apos;Settings&apos; page and disabling it. </p>]]></content:encoded></item><item><title><![CDATA[How to configure DNS in CPanel]]></title><description><![CDATA[To use Maileroo with your domain, one of the key steps is configuring your DNS records correctly. If your domain is managed through cPanel, you’ll add the required DNS records directly from your hosting provider’s cPanel dashboard.]]></description><link>https://maileroo.com/help/how-to-configure-dns-in-cpanel/</link><guid isPermaLink="false">68acd77fc9bcc9043bf3f46e</guid><category><![CDATA[Technical]]></category><dc:creator><![CDATA[Patrick Y]]></dc:creator><pubDate>Mon, 25 Aug 2025 21:38:16 GMT</pubDate><content:encoded><![CDATA[<figure class="kg-card kg-embed-card"><iframe width="200" height="113" src="https://www.youtube.com/embed/o7itYWYsyQg?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="Adding Your Domain To Maileroo - CPanel DNS Setup"></iframe></figure><p>To use Maileroo with your domain, one of the key steps is configuring your DNS records correctly. If your domain is managed through <strong>cPanel</strong>, you&#x2019;ll add the required DNS records directly from your hosting provider&#x2019;s cPanel dashboard.</p><p>The video tutorial will guide you step by step. This document focuses on <strong>why DNS setup matters</strong> and what to expect along the way.</p><hr><h2 id="why-configure-dns-for-maileroo">Why Configure DNS for Maileroo?</h2><p>Adding Maileroo&#x2019;s DNS records in cPanel is essential to make sure your emails are trusted and delivered successfully. Proper configuration allows you to:</p><ol><li><strong>Authenticate Your Domain</strong><ul><li>By setting up <strong>SPF</strong>, <strong>DKIM</strong>, and <strong>DMARC</strong>, you&#x2019;re confirming to recipient servers that Maileroo is a legitimate sender for your domain.</li></ul></li><li><strong>Improve Email Deliverability</strong><ul><li>Correct DNS setup reduces the chances of your emails going to spam folders.</li></ul></li><li><strong>Protect Your Brand</strong><ul><li>Prevent spammers from impersonating your domain by ensuring only your authorized servers can send mail.</li></ul></li><li><strong>Enable Extra Features</strong><ul><li>Additional records allow Maileroo to provide link tracking, bounce handling, and campaign reporting.</li></ul></li></ol><hr><h2 id="what-happens-if-dns-isn%E2%80%99t-configured">What Happens If DNS Isn&#x2019;t Configured?</h2><ul><li>Emails may be <strong>blocked, delayed, or flagged as spam</strong>.</li><li>Your <strong>domain reputation could suffer</strong>, making it harder to deliver future messages.</li><li>Recipients may see &#x201C;via Maileroo&#x201D; or warnings instead of a clean sender identity.</li><li>Certain Maileroo features won&#x2019;t work until DNS is properly configured.</li></ul><hr><h2 id="dns-propagation-in-cpanel">DNS Propagation in cPanel</h2><p>After you add or update DNS records in cPanel, the changes need time to propagate. This usually takes <strong>a few minutes to 24&#x2013;48 hours</strong>. During this period, some recipients may see the updates while others won&#x2019;t. Maileroo will automatically verify your records once propagation is complete.</p><hr><h2 id="what-you%E2%80%99ll-add-in-cpanel">What You&#x2019;ll Add in cPanel</h2><p>When connecting your domain in Maileroo through cPanel, you&#x2019;ll typically need to add:</p><ul><li><strong>SPF Record</strong> &#x2013; Authorizes Maileroo servers to send emails on behalf of your domain.</li><li><strong>DKIM Record</strong> &#x2013; Provides a secure digital signature for every email, proving authenticity.</li><li><strong>DMARC Record</strong> &#x2013; Tells receiving mail servers how to handle unauthenticated messages.</li><li><strong>Optional Custom Records</strong> &#x2013; Such as CNAMEs for branded link tracking or bounce handling.</li></ul>]]></content:encoded></item><item><title><![CDATA[How to configure your DNS in Cloudflare]]></title><description><![CDATA[When setting up your domain with Maileroo, one of the most important steps is configuring your DNS records correctly. If you’re using Cloudflare to manage your DNS, you’ll need to add the required records to your Cloudflare dashboard.]]></description><link>https://maileroo.com/help/how-to-configure-your-dns-in-cloudflare/</link><guid isPermaLink="false">68acd6e9c9bcc9043bf3f45f</guid><category><![CDATA[Technical]]></category><dc:creator><![CDATA[Patrick Y]]></dc:creator><pubDate>Mon, 25 Aug 2025 21:36:48 GMT</pubDate><content:encoded><![CDATA[<figure class="kg-card kg-embed-card"><iframe width="200" height="113" src="https://www.youtube.com/embed/cFOGKeoqIAE?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="Adding Your Domain To Maileroo - CloudFlare Setup"></iframe></figure><p>When setting up your domain with Maileroo, one of the most important steps is configuring your DNS records correctly. If you&#x2019;re using <strong>Cloudflare</strong> to manage your DNS, you&#x2019;ll need to add the required records to your Cloudflare dashboard.</p><p>The video tutorial will show you the exact steps. This document explains the <strong>why</strong> behind DNS setup and what to expect during the process.</p><figure class="kg-card kg-bookmark-card"><a class="kg-bookmark-container" href="https://www.cloudflare.com/"><div class="kg-bookmark-content"><div class="kg-bookmark-title">Connect, protect, and build everywhere</div><div class="kg-bookmark-description">Make employees, applications and networks faster and more secure everywhere, while reducing complexity and cost.</div><div class="kg-bookmark-metadata"><img class="kg-bookmark-icon" src="https://www.cloudflare.com/favicon.ico" alt><span class="kg-bookmark-author">Cloudflare Color Logo</span></div></div><div class="kg-bookmark-thumbnail"><img src="https://cf-assets.www.cloudflare.com/dzlvafdwdttg/5hEMO0prBW3wDvchZU0iBZ/8e05bb4c55f8906e58d09dbc861c0f22/CF_logo_horizontal_singlecolor_wht.svg" alt></div></a></figure><hr><h2 id="why-configure-dns-for-maileroo">Why Configure DNS for Maileroo?</h2><p>Adding Maileroo&#x2019;s records into Cloudflare is essential for establishing your domain&#x2019;s trust and ensuring emails are delivered reliably. Proper setup allows you to:</p><ol><li><strong>Authenticate Your Domain</strong><ul><li>Records like <strong>SPF</strong>, <strong>DKIM</strong>, and <strong>DMARC</strong> prove that Maileroo is authorized to send on behalf of your domain.</li></ul></li><li><strong>Boost Deliverability</strong><ul><li>With authentication in place, your emails are less likely to end up in spam or junk folders.</li></ul></li><li><strong>Protect Your Brand</strong><ul><li>Prevent spammers from impersonating your domain by ensuring only approved servers can send mail from it.</li></ul></li><li><strong>Unlock Advanced Features</strong><ul><li>Certain records enable tracking, bounce handling, and detailed analytics within Maileroo.</li></ul></li></ol><hr><h2 id="what-happens-if-dns-isn%E2%80%99t-set-up">What Happens If DNS Isn&#x2019;t Set Up?</h2><ul><li>Emails may be <strong>rejected or blocked</strong> by providers like Gmail, Outlook, and Yahoo.</li><li>Your <strong>domain reputation may suffer</strong>, affecting all future mail delivery.</li><li>Recipients could see messages flagged as &#x201C;via Maileroo&#x201D; instead of cleanly showing your domain.</li><li>You may miss out on Maileroo&#x2019;s enhanced features like branded tracking domains and campaign reports.</li></ul><hr><h2 id="dns-propagation-in-cloudflare">DNS Propagation in Cloudflare</h2><p>Once you add the records in Cloudflare, it can take <strong>a few minutes up to 24&#x2013;48 hours</strong> for changes to propagate worldwide. During this window, some recipients may see the updated authentication while others may not. Maileroo will automatically detect and verify the DNS records once propagation is complete.</p><hr><h2 id="what-you%E2%80%99ll-be-adding-in-cloudflare">What You&#x2019;ll Be Adding in Cloudflare</h2><p>When Maileroo asks you to configure DNS in Cloudflare, you&#x2019;ll generally be adding:</p><ul><li><strong>SPF Record</strong> &#x2013; Authorizes Maileroo&#x2019;s mail servers to send for your domain.</li><li><strong>DKIM Record</strong> &#x2013; Provides a secure digital signature to confirm authenticity.</li><li><strong>DMARC Record</strong> &#x2013; Instructs receiving servers how to treat unauthenticated messages.</li><li><strong>Optional Custom Records</strong> &#x2013; Such as CNAMEs for branded tracking domains or bounce handling.</li></ul>]]></content:encoded></item><item><title><![CDATA[How To Configure Your DNS With Porkbun]]></title><description><![CDATA[When connecting your domain to Maileroo, a critical step is configuring your DNS records correctly in Porkbun. This ensures your emails are authenticated, secure, and delivered with the highest possible success rate.]]></description><link>https://maileroo.com/help/how-to-configure-your-dns-with-porkbun/</link><guid isPermaLink="false">68acd650c9bcc9043bf3f450</guid><category><![CDATA[Technical]]></category><dc:creator><![CDATA[Patrick Y]]></dc:creator><pubDate>Mon, 25 Aug 2025 21:33:57 GMT</pubDate><content:encoded><![CDATA[<figure class="kg-card kg-embed-card"><iframe width="200" height="113" src="https://www.youtube.com/embed/ghBs_gQNf5U?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="Adding Your Domain To Maileroo - Porkbun DNS Setup"></iframe></figure><p>When connecting your domain to Maileroo, a critical step is configuring your DNS records correctly in Porkbun. This ensures your emails are authenticated, secure, and delivered with the highest possible success rate.</p><p>The video tutorial will show you exactly how to add the records in Porkbun. This document covers the <strong>why</strong> and <strong>what to expect</strong> when configuring DNS for Maileroo.</p><figure class="kg-card kg-bookmark-card"><a class="kg-bookmark-container" href="https://porkbun.com/"><div class="kg-bookmark-content"><div class="kg-bookmark-title">porkbun.com | An oddly satisfying experience.</div><div class="kg-bookmark-description">Porkbun is an amazingly awesome ICANN accredited domain name registrar based out of the Pacific Northwest. We&#x2019;re different, we&#x2019;re easy, and we&#x2019;re affordable. Use us, you won&#x2019;t be sorry. If you don&#x2019;t use us we&#x2019;ll be sad, but we&#x2019;ll still love you.</div><div class="kg-bookmark-metadata"><img class="kg-bookmark-icon" src="https://porkbun.com/images/favicons/apple-icon-180x180.png" alt><span class="kg-bookmark-author">porkbun.com</span><span class="kg-bookmark-publisher">Owen Borseth / Porkbun LLC</span></div></div><div class="kg-bookmark-thumbnail"><img src="https://porkbun.com/images/porkbun-logo-1200x1200.png" alt></div></a></figure><hr><h2 id="why-configure-dns-for-maileroo">Why Configure DNS for Maileroo?</h2><p>Setting up DNS records tells the world that Maileroo is authorized to send emails from your domain. Without this setup, your messages may not be trusted by receiving mail servers. Proper DNS configuration ensures:</p><ol><li><strong>Authentication of Your Domain</strong><ul><li>Records such as <strong>SPF</strong>, <strong>DKIM</strong>, and <strong>DMARC</strong> verify that your emails are legitimate and not spoofed by bad actors.</li></ul></li><li><strong>Improved Deliverability</strong><ul><li>Correct DNS records help ensure your emails land in the inbox instead of spam.</li></ul></li><li><strong>Protection Against Phishing</strong><ul><li>By authenticating your domain, you reduce the risk of malicious parties impersonating your brand.</li></ul></li><li><strong>Access to Advanced Features</strong><ul><li>Certain records allow Maileroo to provide better tracking, analytics, and bounce handling for your campaigns.</li></ul></li></ol><hr><h2 id="what-happens-if-you-skip-dns-setup">What Happens If You Skip DNS Setup?</h2><ul><li>Your emails may be flagged as <strong>spam</strong> or <strong>rejected outright</strong> by providers like Gmail, Outlook, and Yahoo.</li><li>Your domain&#x2019;s <strong>reputation can suffer</strong>, impacting future deliverability.</li><li>Recipients may see warnings like &#x201C;via Maileroo&#x201D; in the sender details instead of a clean domain-based sender line.</li><li>Features such as branded link tracking or full analytics may not function.</li></ul><hr><h2 id="dns-propagation-in-porkbun">DNS Propagation in Porkbun</h2><p>After adding records in Porkbun, DNS propagation can take anywhere from <strong>a few minutes to 24&#x2013;48 hours</strong>. During this time, changes may not be visible everywhere immediately. Maileroo will automatically re-check and verify your records once propagation is complete.</p><hr><h2 id="what-you%E2%80%99ll-add-in-porkbun">What You&#x2019;ll Add in Porkbun</h2><p>When connecting a domain in Porkbun, Maileroo will ask you to add:</p><ul><li><strong>SPF Record</strong> &#x2013; Authorizes Maileroo to send on behalf of your domain.</li><li><strong>DKIM Record</strong> &#x2013; Adds a secure signature that proves your emails are authentic.</li><li><strong>DMARC Record</strong> &#x2013; Tells receiving servers how to handle suspicious mail claiming to be from your domain.</li><li><strong>Optional Custom Records</strong> &#x2013; For link tracking, branded sending domains, and advanced features.</li></ul><blockquote>Important: Make sure you don&#x2019;t create conflicting SPF records &#x2014; if you already have one, it must be merged with Maileroo&#x2019;s instructions.</blockquote>]]></content:encoded></item><item><title><![CDATA[How To Configure DNS With Namecheap]]></title><description><![CDATA[When setting up Maileroo, one of the most important steps is configuring your DNS records correctly. This ensures that your emails are delivered reliably, are trusted by receiving servers, and avoid landing in spam.]]></description><link>https://maileroo.com/help/how-to-configure-dns-with-namecheap/</link><guid isPermaLink="false">68acd4e9c9bcc9043bf3f43e</guid><category><![CDATA[Technical]]></category><dc:creator><![CDATA[Patrick Y]]></dc:creator><pubDate>Mon, 25 Aug 2025 21:31:27 GMT</pubDate><content:encoded><![CDATA[<figure class="kg-card kg-embed-card"><iframe width="200" height="113" src="https://www.youtube.com/embed/dk1nH0QaVKI?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="Maileroo   Namecheap Setup"></iframe></figure><p>When setting up Maileroo, one of the most important steps is configuring your DNS records correctly. This ensures that your emails are delivered reliably, are trusted by receiving servers, and avoid landing in spam.</p><p>If your domain is registered with <strong>Namecheap</strong>, you&#x2019;ll need to add the required DNS records to your domain&#x2019;s DNS settings. While the video tutorial will walk you through the exact process step by step, this document will cover the <strong>why</strong> and <strong>what to expect</strong> when making these changes.</p><p><a href="https://namecheap.com" rel="noreferrer">www.namecheap.com</a></p><hr><h2 id="why-do-i-need-to-configure-dns-for-maileroo">Why Do I Need to Configure DNS for Maileroo?</h2><p>Proper DNS configuration establishes your domain&#x2019;s identity and reputation when sending emails. Without it, your emails may be flagged as suspicious or outright rejected by recipient mail servers. Setting up your DNS allows you to:</p><ol><li><strong>Authenticate Your Domain</strong><ul><li>DNS records like <strong>SPF</strong>, <strong>DKIM</strong>, and <strong>DMARC</strong> verify that Maileroo is authorized to send email on behalf of your domain. This helps protect your domain from spoofing and phishing attacks.</li></ul></li><li><strong>Improve Deliverability</strong><ul><li>Correct DNS records reduce the chance of your emails ending up in spam or junk folders. They give receiving servers confidence that your messages are legitimate.</li></ul></li><li><strong>Establish Brand Trust</strong><ul><li>When your domain is authenticated, you build credibility with your recipients. Over time, this improves engagement and keeps your domain&#x2019;s reputation healthy.</li></ul></li><li><strong>Enable Tracking &amp; Reporting</strong><ul><li>Some DNS records help Maileroo provide analytics, link tracking, and performance monitoring for your campaigns.</li></ul></li></ol><hr><h2 id="what-happens-if-dns-isn%E2%80%99t-configured">What Happens If DNS Isn&#x2019;t Configured?</h2><ul><li><strong>Emails may be rejected or blocked</strong> by major providers like Gmail, Outlook, and Yahoo.</li><li><strong>Your domain reputation could be damaged</strong>, making future email delivery harder.</li><li><strong>Recipients may see &#x201C;via Maileroo&#x201D;</strong> or other warnings instead of a clean &#x201C;from yourdomain.com.&#x201D;</li><li>You miss out on advanced features like link tracking, bounce handling, and reporting.</li></ul><hr><h2 id="how-long-does-it-take-for-dns-to-update">How Long Does It Take for DNS to Update?</h2><p>Once you add or update records in Namecheap, DNS propagation can take anywhere from <strong>a few minutes up to 24&#x2013;48 hours</strong>. During this time, some recipients may see the changes while others may not. Maileroo will automatically detect and verify the DNS changes once propagation is complete.</p><hr><h2 id="what-you%E2%80%99ll-be-configuring">What You&#x2019;ll Be Configuring</h2><p>When setting up Maileroo with Namecheap, you&#x2019;ll typically add the following DNS records:</p><ul><li><strong>SPF Record</strong> &#x2013; Authorizes Maileroo servers to send on your behalf.</li><li><strong>DKIM Record</strong> &#x2013; Adds a cryptographic signature that proves authenticity of your emails.</li><li><strong>DMARC Record</strong> &#x2013; Provides instructions to receiving servers on how to handle unauthenticated mail.</li><li><strong>Tracking/Custom Records (Optional)</strong> &#x2013; For link tracking, bounce handling, or branded domains.</li></ul><blockquote>Tip: Always double-check that you don&#x2019;t already have conflicting records (e.g., duplicate SPF entries).</blockquote>]]></content:encoded></item><item><title><![CDATA[How Can I Join The Maileroo Affiliate Program]]></title><description><![CDATA[<p>The Maileroo Affiliate Program allows you to earn commissions by referring new users to our platform. Once signed up, you&#x2019;ll have access to affiliate links, a paytable showing potential earnings, and a withdrawals section where you can request your commissions. This guide will walk you through accessing and</p>]]></description><link>https://maileroo.com/help/maileroo-affiliate-program/</link><guid isPermaLink="false">67341b78eab2ce0c652c49c5</guid><category><![CDATA[Billing]]></category><dc:creator><![CDATA[Patrick Y]]></dc:creator><pubDate>Wed, 13 Nov 2024 03:39:59 GMT</pubDate><content:encoded><![CDATA[<p>The Maileroo Affiliate Program allows you to earn commissions by referring new users to our platform. Once signed up, you&#x2019;ll have access to affiliate links, a paytable showing potential earnings, and a withdrawals section where you can request your commissions. This guide will walk you through accessing and using the program features.</p><h3 id="accessing-the-affiliate-program"><strong>Accessing the Affiliate Program</strong></h3><p>To get started, log in to your Maileroo account and go to <a href="https://app.maileroo.com/affiliate-program" rel="noopener">https://app.maileroo.com/affiliate-program</a>. You can also find the Affiliate Program page in the side navigation menu under <strong>Affiliate Program</strong>.</p><p>Once there, you&#x2019;ll see sections for:</p><ol><li><strong>Affiliate Links</strong></li><li><strong>Paytable</strong></li><li><strong>Withdrawals</strong></li></ol><hr><h3 id="1-affiliate-links"><strong>1. Affiliate Links</strong></h3><p>Maileroo provides you with a default affiliate link that&#x2019;s ready to use immediately. This link is unique to your account and can be shared to start earning right away. If you&#x2019;d like to create a personalized link, follow these steps:</p><ul><li>Click on the <strong>Affiliate</strong> tab.</li><li>Select <strong>Create Custom Link</strong> to open a modal.</li><li>In the modal, enter a custom name for your affiliate link. Choose a name that reflects your brand and is appropriate, as inappropriate names may be removed, and payouts could be withheld.</li></ul><p>Having a custom link can make it easier for you to share and track your referrals, especially if you&#x2019;re marketing Maileroo under a specific brand or campaign.</p><figure class="kg-card kg-image-card"><img src="https://maileroo.com/help/content/images/2024/11/image-15.png" class="kg-image" alt loading="lazy" width="1622" height="702" srcset="https://maileroo.com/help/content/images/size/w600/2024/11/image-15.png 600w, https://maileroo.com/help/content/images/size/w1000/2024/11/image-15.png 1000w, https://maileroo.com/help/content/images/size/w1600/2024/11/image-15.png 1600w, https://maileroo.com/help/content/images/2024/11/image-15.png 1622w" sizes="(min-width: 720px) 720px"></figure><hr><h3 id="2-paytable"><strong>2. Paytable</strong></h3><p>The paytable shows the earnings structure across all Maileroo plans. You&#x2019;ll be able to see the percentage payout for each plan and service tier, allowing you to understand exactly what you&#x2019;ll earn when someone subscribes via your referral link. Commissions are calculated as a percentage of each plan, ensuring that your earnings grow with the value of the plan your referrals choose.</p><figure class="kg-card kg-image-card"><img src="https://maileroo.com/help/content/images/2024/11/image-16.png" class="kg-image" alt loading="lazy" width="1618" height="1014" srcset="https://maileroo.com/help/content/images/size/w600/2024/11/image-16.png 600w, https://maileroo.com/help/content/images/size/w1000/2024/11/image-16.png 1000w, https://maileroo.com/help/content/images/size/w1600/2024/11/image-16.png 1600w, https://maileroo.com/help/content/images/2024/11/image-16.png 1618w" sizes="(min-width: 720px) 720px"></figure><hr><h3 id="3-withdrawals"><strong>3. Withdrawals</strong></h3><p>When you&#x2019;re ready to request a payout, navigate to the <strong>Withdrawals</strong> section. Here, you can submit a request, and we&#x2019;ll process your withdrawal within a short period.</p><p>We currently allow for withdrawal to the following payment methods</p><ul><li>Paypal</li><li>Bank-transfer</li><li>Cryptocurrency </li></ul><p><strong>When submitting a withdrawal request, please ensure that all details provided for your payout are accurate and up-to-date. If incorrect information is submitted, Maileroo cannot be held liable for funds that do not reach the intended account.</strong></p><p><strong>It is your responsibility to carefully review and confirm all payout details before submitting. </strong></p><figure class="kg-card kg-image-card"><img src="https://maileroo.com/help/content/images/2024/11/image-17.png" class="kg-image" alt loading="lazy" width="1622" height="624" srcset="https://maileroo.com/help/content/images/size/w600/2024/11/image-17.png 600w, https://maileroo.com/help/content/images/size/w1000/2024/11/image-17.png 1000w, https://maileroo.com/help/content/images/size/w1600/2024/11/image-17.png 1600w, https://maileroo.com/help/content/images/2024/11/image-17.png 1622w" sizes="(min-width: 720px) 720px"></figure><p><strong>Please Note:</strong><br>Withdrawals are available <strong>two months</strong> after a referral&#x2019;s initial purchase and continued use of Maileroo&#x2019;s services. This waiting period ensures the stability and quality of referrals, enabling you to earn confidently and sustainably.</p>]]></content:encoded></item><item><title><![CDATA[Understanding Email Compliance: CAN-SPAM, GDPR, and More]]></title><description><![CDATA[<p>Email compliance is essential for responsible email marketing and to avoid potential legal and financial risks. Various regulations, such as <strong>CAN-SPAM</strong> (for the U.S.) and <strong>GDPR</strong> (for the European Union), set specific requirements for how businesses must manage and send emails. Understanding these regulations will help you build trust</p>]]></description><link>https://maileroo.com/help/understanding-email-compliance-can-spam-gdpr-and-more/</link><guid isPermaLink="false">6733c972eab2ce0c652c496d</guid><category><![CDATA[Email Sending]]></category><dc:creator><![CDATA[Patrick Y]]></dc:creator><pubDate>Tue, 12 Nov 2024 21:36:45 GMT</pubDate><content:encoded><![CDATA[<p>Email compliance is essential for responsible email marketing and to avoid potential legal and financial risks. Various regulations, such as <strong>CAN-SPAM</strong> (for the U.S.) and <strong>GDPR</strong> (for the European Union), set specific requirements for how businesses must manage and send emails. Understanding these regulations will help you build trust with your audience and maintain compliance across regions.</p><h2 id="1-can-spam-act-united-states"><strong>1. CAN-SPAM Act (United States)</strong></h2><p>The CAN-SPAM Act, established in the U.S. in 2003, is designed to protect recipients from unsolicited commercial emails. Here are the main requirements to comply with CAN-SPAM:</p><ul><li><strong>No Deceptive Information:</strong> Your &#x201C;From,&#x201D; &#x201C;To,&#x201D; &#x201C;Reply-To,&#x201D; and routing information must accurately identify your business or brand.</li><li><strong>Clear Subject Lines:</strong> Subject lines should accurately reflect the content of the email.</li><li><strong>Identify the Email as an Advertisement:</strong> While not required to include the word &#x201C;advertisement,&#x201D; it must be clear that the message is promotional.</li><li><strong>Include Your Physical Address:</strong> You must include a valid physical postal address in the email footer.</li><li><strong>Opt-Out Mechanism:</strong> Every email must have an unsubscribe link that allows recipients to opt out of future emails. Requests must be honored within 10 business days.</li></ul><p>Non-compliance with CAN-SPAM can result in fines of up to $43,792 per email, so it&#x2019;s important to meet these requirements in every message you send to U.S. recipients.</p><h2 id="2-gdpr-general-data-protection-regulationeuropean-union"><strong>2. GDPR (General Data Protection Regulation - European Union)</strong></h2><p>The <strong>GDPR</strong> is one of the world&#x2019;s strictest data privacy laws, governing how businesses handle personal data of EU residents. Key components of GDPR for email marketing include:</p><ul><li><strong>Consent:</strong> Explicit consent is required before adding EU residents to an email list. Pre-checked boxes or assumed consent are not allowed.</li><li><strong>Data Transparency:</strong> You must inform users how their data will be used, and they must be able to access, correct, or delete their information.</li><li><strong>Right to Withdraw Consent:</strong> Users have the right to unsubscribe or withdraw consent at any time. You must make it easy for users to manage their preferences and remove themselves from your list if they choose.</li><li><strong>Data Security:</strong> You must take steps to secure users&apos; data and report any data breaches to EU authorities within 72 hours.</li></ul><p>Violating GDPR can result in significant fines&#x2014;up to &#x20AC;20 million or 4% of global revenue, whichever is higher.</p><h2 id="3-casl-canadas-anti-spam-legislation"><strong>3. CASL (Canada&apos;s Anti-Spam Legislation)</strong></h2><p>Canada&#x2019;s <strong>CASL</strong> aims to reduce spam and protect Canadian recipients. It applies to all commercial emails sent to or from Canada. CASL requirements include:</p><ul><li><strong>Obtaining Consent:</strong> You must have explicit or implied consent before sending emails.</li><li><strong>Identify the Sender:</strong> Clearly identify your business or brand, along with your contact information.</li><li><strong>Include an Unsubscribe Mechanism:</strong> Emails must include a clear way for recipients to unsubscribe, and requests must be honored within 10 days.</li></ul><p>Penalties for violating CASL can be substantial, with fines reaching up to $10 million for businesses.</p><h2 id="4-australia%E2%80%99s-spam-act"><strong>4. Australia&#x2019;s Spam Act</strong></h2><p>The <strong>Spam Act</strong> in Australia requires that businesses follow strict rules when sending emails to Australian residents:</p><ul><li><strong>Consent:</strong> Send emails only to recipients who have consented to receive them.</li><li><strong>Identify the Sender:</strong> Clearly state your identity and provide a way for recipients to contact you.</li><li><strong>Unsubscribe Options:</strong> Every email must include an unsubscribe option that is honored promptly.</li></ul><p>Non-compliance with Australia&#x2019;s Spam Act can lead to fines, including penalties as high as AUD $1.1 million per day for repeated violations.</p><h2 id="best-practices-for-global-email-compliance"><strong>Best Practices for Global Email Compliance</strong></h2><p>To ensure compliance with these various regulations, consider implementing the following best practices:</p><ol><li><strong>Collect Explicit Consent:</strong> Ensure users knowingly and willingly sign up to receive your emails. Avoid using pre-checked boxes.</li><li><strong>Make Unsubscribing Easy:</strong> Include a clearly visible unsubscribe link in every email, allowing recipients to manage their subscription preferences.</li><li><strong>Use Transparent Language:</strong> Clearly explain what users are signing up for, and avoid misleading subject lines or deceptive information.</li><li><strong>Honour Opt-Out Requests Quickly:</strong> Make sure all opt-out requests are processed within the timelines required by each regulation.</li><li><strong>Secure Personal Data:</strong> Implement strong data security practices to protect your recipients&#x2019; information from unauthorized access or breaches.</li><li><strong>Regularly Audit Your Practices:</strong> Conduct regular audits to ensure your email practices align with current laws and your users&#x2019; rights are respected.</li></ol><p>Email compliance is essential for any successful email marketing strategy. By following regulations like CAN-SPAM, GDPR, CASL, and the Spam Act, you protect your organization from legal risks and build a trustworthy, respectful relationship with your audience. Our platform includes built-in tools, like the {{ unsubscribe_url }} tag, to help you remain compliant and ensure every recipient can easily manage their preferences.</p><p>For further information on these regulations or specific questions, consult a legal professional to guide your compliance efforts. Find information on our policies and GDPR compliance see the links below.</p><p><a href="https://maileroo.com/email-policy" rel="noreferrer">Email Policy</a></p><p><a href="https://maileroo.com/gdpr" rel="noreferrer">GDPR Compliance</a></p><p><a href="https://maileroo.com/aup" rel="noreferrer">Acceptable Use Policy</a></p>]]></content:encoded></item><item><title><![CDATA[Global SMTP Account]]></title><description><![CDATA[<h4 id="what-is-a-global-smtp-account">What is a Global SMTP Account?</h4><p>The Global SMTP Account feature in Maileroo provides you with a universal set of SMTP credentials that can be used to send emails from any domain associated with your Maileroo account. This eliminates the need to configure separate SMTP credentials for each domain, streamlining</p>]]></description><link>https://maileroo.com/help/global-smtp-account/</link><guid isPermaLink="false">66f2873beab2ce0c652c483c</guid><category><![CDATA[Email Sending]]></category><dc:creator><![CDATA[Patrick Y]]></dc:creator><pubDate>Tue, 24 Sep 2024 09:43:10 GMT</pubDate><content:encoded><![CDATA[<h4 id="what-is-a-global-smtp-account">What is a Global SMTP Account?</h4><p>The Global SMTP Account feature in Maileroo provides you with a universal set of SMTP credentials that can be used to send emails from any domain associated with your Maileroo account. This eliminates the need to configure separate SMTP credentials for each domain, streamlining the email-sending process.</p><h4 id="how-to-use-global-smtp-credentials">How to Use Global SMTP Credentials</h4><p>You can use these credentials to configure email delivery in various platforms, apps, or email clients. Once set up, emails will be sent using the global SMTP account for all domains linked to your Maileroo account.</p><h4 id="accessing-your-global-smtp-credentials">Accessing Your Global SMTP Credentials</h4><p>To access your Global SMTP account details, follow these steps:</p><ol><li>Log in to your Maileroo account.</li><li>Navigate to your <strong>Profile</strong> page, where you will find your SMTP credentials listed under the <strong>Global SMTP Account</strong> section.</li><li>You can also directly access your profile page by clicking <a href="https://app.maileroo.com/profile" rel="noreferrer">here</a>.</li></ol><p>These credentials can then be used across all email-sending applications to facilitate seamless email communication.</p><figure class="kg-card kg-image-card"><img src="https://maileroo.com/help/content/images/2024/09/GlobalSMTP.jpg" class="kg-image" alt loading="lazy" width="1106" height="536" srcset="https://maileroo.com/help/content/images/size/w600/2024/09/GlobalSMTP.jpg 600w, https://maileroo.com/help/content/images/size/w1000/2024/09/GlobalSMTP.jpg 1000w, https://maileroo.com/help/content/images/2024/09/GlobalSMTP.jpg 1106w" sizes="(min-width: 720px) 720px"></figure><h4 id="note">Note:</h4><p>Make sure you securely store your SMTP credentials, as they are vital for sending emails from your Maileroo account. Please note, that if you wish to still have separate SMTP credentials for each domain, you can still set this up within each of your domains. </p><p>For any issues or additional support, feel free to reach out to our support team.</p>]]></content:encoded></item><item><title><![CDATA[Why is Maileroo not accessible in my country?]]></title><description><![CDATA[<p>Maileroo is a growing software company that is improving and increasing our infrastructure as we grow to accommodate the growing number of users and emails sent through our platform. Maileroo is an established sender that prides itself on upholding the reputation of our users and our system amongst other email</p>]]></description><link>https://maileroo.com/help/why-is-maileroo-not-accessible-in-my-country/</link><guid isPermaLink="false">66b42c53eab2ce0c652c4825</guid><category><![CDATA[Account]]></category><dc:creator><![CDATA[Patrick Y]]></dc:creator><pubDate>Sat, 10 Aug 2024 15:57:14 GMT</pubDate><content:encoded><![CDATA[<p>Maileroo is a growing software company that is improving and increasing our infrastructure as we grow to accommodate the growing number of users and emails sent through our platform. Maileroo is an established sender that prides itself on upholding the reputation of our users and our system amongst other email service providers (ESP).</p><p>To manage the reputation of our shared IP pool for sending, we have decided to localize our services in different regions and countries. This helps us stabilize our IP reputation and ensure reliable and secure email delivery for all our users. As we continue to see positive results from this approach, we plan to expand our operations and deploy infrastructure in more countries.</p><p>Please note that if Maileroo is currently not accessible in your country, it does not mean we don&apos;t plan to accommodate your country in the future. We are continuously evaluating opportunities to expand our reach. All updates regarding our infrastructure, deployments, and other changes will be <a href="https://maileroo.com/changelog"><u>posted on our changelog page</u></a>, where you can stay informed about the latest developments related to Maileroo.</p><p>We appreciate your understanding and patience as we work towards providing a secure and reliable service for all our users globally.</p>]]></content:encoded></item><item><title><![CDATA[What DNS records are compulsory to create so that I can use Maileroo?]]></title><description><![CDATA[<p>To ensure optimal email delivery and authentication with Maileroo, you need to <a href="https://maileroo.com/help/how-long-does-it-take-for-dns-changes-to-propagate/" rel="noreferrer">create specific DNS records</a>. These records help verify that Maileroo is authorized to send emails on behalf of your domain.</p><h3 id="compulsory-dns-records">Compulsory DNS Records</h3><p><strong>SPF Record</strong>: Add the following SPF record to your DNS settings to authorize Maileroo to</p>]]></description><link>https://maileroo.com/help/what-dns-records-are-compulsory-to-create-so-that-i-can-use-maileroo/</link><guid isPermaLink="false">665db479eab2ce0c652c47ef</guid><category><![CDATA[Technical]]></category><dc:creator><![CDATA[Patrick Y]]></dc:creator><pubDate>Tue, 04 Jun 2024 07:55:09 GMT</pubDate><content:encoded><![CDATA[<p>To ensure optimal email delivery and authentication with Maileroo, you need to <a href="https://maileroo.com/help/how-long-does-it-take-for-dns-changes-to-propagate/" rel="noreferrer">create specific DNS records</a>. These records help verify that Maileroo is authorized to send emails on behalf of your domain.</p><h3 id="compulsory-dns-records">Compulsory DNS Records</h3><p><strong>SPF Record</strong>: Add the following SPF record to your DNS settings to authorize Maileroo to send emails from your domain:</p><p><code>v=spf1 include:_spf.maileroo.com -all</code></p><p><strong>DKIM Record</strong>: Generate a DKIM key pair in Maileroo and add the provided public key to your DNS settings. The record will look something like this</p><p><br><code>Name: maileroo._domainkey<br>Type: TXT<br>Value: (your DKIM public key provided by Maileroo)</code></p><p><br></p><h3 id="conclusion">Conclusion</h3><p>By setting up the SPF and DKIM records, you ensure that Maileroo can send authenticated emails from your domain. Configuring a DMARC record further enhances your email security.</p><p>If you have any questions or need further assistance, please contact our support team at <a rel="noreferrer">support@maileroo.com</a>.</p>]]></content:encoded></item><item><title><![CDATA[I already have MX records. What do I do?]]></title><description><![CDATA[<p>If you already have MX (Mail Exchange) records set up for your domain, that&apos;s perfectly fine. Maileroo does not require changes to your MX records to function. You can continue to use your own mail exchange servers without any issues.</p><h3 id="key-points">Key Points</h3><ol><li><strong>No Changes Needed</strong>: Maileroo operates independently</li></ol>]]></description><link>https://maileroo.com/help/i-already-have-mx-records-what-do-i-do/</link><guid isPermaLink="false">665db3baeab2ce0c652c47e5</guid><category><![CDATA[Technical]]></category><dc:creator><![CDATA[Patrick Y]]></dc:creator><pubDate>Mon, 03 Jun 2024 12:15:03 GMT</pubDate><content:encoded><![CDATA[<p>If you already have MX (Mail Exchange) records set up for your domain, that&apos;s perfectly fine. Maileroo does not require changes to your MX records to function. You can continue to use your own mail exchange servers without any issues.</p><h3 id="key-points">Key Points</h3><ol><li><strong>No Changes Needed</strong>: Maileroo operates independently of your MX records. You don&apos;t need to modify your existing MX records.</li><li><strong>Seamless Integration</strong>: Your emails sent through Maileroo will be delivered without impacting your current mail server setup.</li></ol><h3 id="conclusion">Conclusion</h3><p>You can continue using your current MX records while benefiting from Maileroo&apos;s transactional email delivery service. No additional configuration is necessary.</p><p>If you have any questions or need further assistance, please contact our support team at <a rel="noreferrer">support@maileroo.com</a>.</p>]]></content:encoded></item><item><title><![CDATA[I already have a DMARC record. What do I do?]]></title><description><![CDATA[<p>If you already have a DMARC (Domain-based Message Authentication, Reporting, and Conformance) record set up for your domain, there&apos;s no need to make any changes to integrate Maileroo. Your existing DMARC record will continue to function and enforce your email authentication policies as configured. Here&#x2019;s a</p>]]></description><link>https://maileroo.com/help/i-already-have-a-dmarc-record-what-do-i-do/</link><guid isPermaLink="false">665db290eab2ce0c652c47d5</guid><category><![CDATA[Technical]]></category><dc:creator><![CDATA[Patrick Y]]></dc:creator><pubDate>Mon, 03 Jun 2024 12:12:00 GMT</pubDate><content:encoded><![CDATA[<p>If you already have a DMARC (Domain-based Message Authentication, Reporting, and Conformance) record set up for your domain, there&apos;s no need to make any changes to integrate Maileroo. Your existing DMARC record will continue to function and enforce your email authentication policies as configured. Here&#x2019;s a detailed explanation and steps to ensure your setup is optimal.</p><h4 id="no-changes-required">No Changes Required</h4><p>You don&apos;t need to change your existing DMARC record to use Maileroo. Your DMARC policy will continue to apply to all emails sent from your domain, including those sent via Maileroo.</p><h3 id="conclusion">Conclusion</h3><p>By keeping your existing DMARC record unchanged, you ensure that your domain continues to benefit from the protection DMARC offers. Maileroo is fully compatible with your current DMARC setup, allowing you to maintain your email authentication policies without any additional adjustments.</p><p>If you have any questions or need further assistance, please contact our support team at <a rel="noreferrer">support@maileroo.com</a>.</p>]]></content:encoded></item><item><title><![CDATA[I already have an SPF record. What do I do?]]></title><description><![CDATA[<p>If you already have an <a href="https://maileroo.com/blog/how-to-create-an-spf-record/" rel="noreferrer">SPF (Sender Policy Framework)</a> record set up for your domain, you can integrate Maileroo into your existing SPF configuration to ensure that your emails are authenticated and properly delivered. Follow the steps below to update your SPF record to include Maileroo.</p><h3 id="step-by-step-instructions">Step-by-Step Instructions</h3><h4 id="1-identify-your-existing-spf-record">1. Identify</h4>]]></description><link>https://maileroo.com/help/i-already-have-an-spf-record-what-do-i-do/</link><guid isPermaLink="false">665daf0eeab2ce0c652c47b0</guid><category><![CDATA[Technical]]></category><dc:creator><![CDATA[Patrick Y]]></dc:creator><pubDate>Mon, 03 Jun 2024 12:06:18 GMT</pubDate><content:encoded><![CDATA[<p>If you already have an <a href="https://maileroo.com/blog/how-to-create-an-spf-record/" rel="noreferrer">SPF (Sender Policy Framework)</a> record set up for your domain, you can integrate Maileroo into your existing SPF configuration to ensure that your emails are authenticated and properly delivered. Follow the steps below to update your SPF record to include Maileroo.</p><h3 id="step-by-step-instructions">Step-by-Step Instructions</h3><h4 id="1-identify-your-existing-spf-record">1. Identify Your Existing SPF Record</h4><p>First, locate your current SPF record in your domain&apos;s DNS settings. It typically looks something like this:</p><p><code>v=spf1 include:_spf.example.com -all</code></p><h4 id="2-edit-your-spf-record">2. Edit Your SPF Record</h4><p>To include Maileroo, you need to add <code>include:_spf.maileroo.com</code> to your existing SPF record. Ensure you edit the record carefully to maintain the correct syntax and include all necessary services.</p><p>For example, if your current SPF record is:<br><code>v=spf1 include:_spf.example.com -all</code></p><p>You should modify it to:</p><p><code>v=spf1 include:_spf.example.com include:_spf.maileroo.com -all</code></p><h4 id="3-save-your-changes">3. Save Your Changes</h4><p>After updating your SPF record, save the changes in your DNS settings. DNS changes can take some time to propagate, usually up to 48 hours, but often within a few hours.</p><h4 id="4-verify-your-spf-record">4. Verify Your SPF Record</h4><p>Once the DNS changes have propagated, you should verify that your SPF record is correctly configured. You can use online SPF validation tools to check your record. Simply enter your domain and run the test.</p><p>Return back to your Maileroo page, find your domain settings and click verify to engage in a rescan of your records. You will see an updated status showing success if the rescan is successful.</p><h3 id="example-spf-record">Example SPF Record</h3><p>Here is an example of a correctly configured SPF record including Maileroo:</p><p><code>v=spf1 include:_spf.example.com include:_spf.maileroo.com -all</code></p><p></p><h3 id="troubleshooting-tips">Troubleshooting Tips</h3><ul><li><strong>Multiple Include Statements</strong>: Ensure all <code>include</code> statements are necessary and that they do not cause you to exceed the 10 DNS lookup limit.</li><li><strong>Syntax Errors</strong>: Ensure there are no syntax errors in your SPF record. It should start with <code>v=spf1</code> and end with <code>-all</code> or <code>~all</code>.</li><li><strong>Propagation Time</strong>: Remember that DNS changes can take some time to propagate. Be patient and check periodically.</li></ul><h3 id="conclusion">Conclusion</h3><p>By adding <code>include:_spf.maileroo.com</code> to your existing SPF record, you ensure that Maileroo can send emails on behalf of your domain. This step is crucial for maintaining high deliverability rates and protecting your domain from unauthorized use.</p><p>If you have any questions or need further assistance, please contact our support team at <a rel="noreferrer">support@maileroo.com</a>.</p>]]></content:encoded></item></channel></rss>