Patrick Y

Maileroo implements a robust verification process to uphold the security, authenticity, and reliability of our platform. This verification process is in place for several important reasons...

At Maileroo, we have strict policies regarding the use of VPNs and proxies. We do not allow users to log in or register while using VPNs or proxies. This policy is in place to prevent fraud and abuse of our platform.

To upgrade your account, you can navigate to your dashboard once you are logged in and on the right-hand side, you will see all the details regarding your current account’s plan. You can also view this by clicking on the top right corner where you see your username and click on ‘Billing’.

Assess your current email sending patterns and ensure they align with Maileroo's terms of service and sender policies...

You can appeal for larger sending limits by contacting our support team who will look over your use case and identify if the increase is necessary or required.

If you are looking to change your password, you can

At Maileroo, we offer you the ability to implement further security into your account. Two-factor authentication (2FA) stands as a formidable ally in this quest for security. Beyond the traditional username and password, 2FA adds a layer of protection by requiring a secondary verification step.

At Maileroo, we are committed to maintaining a secure and reliable transactional email delivery platform. You may find that your account has had its email sending limited. This measure is in place to ensure the integrity of our service and protect both our users and our reputation.

At Maileroo we have a strict sender policy to protect our users and IP reputation. Maileroo is to be used for transactional emails only and any other emails deemed outside of this category can be considered against our terms and conditions.