Account
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What to do if my account has been suspended?
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What to do if my account has had its emails limited?
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How do I setup 2FA?
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How do I reset my password?
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What happens if I go over my emailing limits?
Billing
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Is billing automated?
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What payment options do we accept?
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How long do I have to pay before my plan is suspended?
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What are the differences between free & paid plans?
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Why can't I pay for my Maileroo plan?
Email Marketing
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What is an Organization?
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How do I claim a free domain?
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How Do I Start Sending Campaigns?
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How Do I Add Contacts?
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How Can I View My Campaigns Analytics?
Email Sending
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Can I send marketing or newsletter emails with Maileroo?
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What kind of emails can I send with Maileroo?
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What is test mode and how can I send emails without any limitations?
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How can I use my domain for click and open tracking?
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I have multiple clients and want to host email delivery for them
Technical
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Why is my DKIM key exceeding the character limit?
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Is there a sandbox or test environment for testing Maileroo?
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How long does it take for DNS changes to propagate?
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How do I add a Reply-To header to my email?
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How do I enable or disable click and open tracking?