Visual Web Success Story

Visual Web is a Melbourne-based digital agency specialising in website design and development, hosting, WordPress maintenance, managed hosting and Google Business Page setup services. We work with businesses of all sizes to build reliable, high-performing websites while also providing ongoing technical support and digital infrastructure services.

Before switching to Maileroo, we often struggled with inconsistent email deliverability, especially with transactional emails and messages sent from websites. Some hosting environments or SMTP plugins caused delays, bounces, or messages ending up in spam, which affected our clients' contact forms, signup confirmations and general communication reliability.

We chose Maileroo because of its clear focus on deliverability, ease of setup and reliable infrastructure. Unlike other platforms, Maileroo offered a straightforward solution without unnecessary complexity and it integrates perfectly with WordPress, which is essential for our client work.

Getting started was incredibly easy. Setup took just a few minutes and the documentation was simple and clear. Now, Maileroo is part of our standard workflow: every new client website gets configured to use Maileroo for outbound mail, ensuring consistent and reliable email delivery from day one.

We've seen a significant improvement in email deliverability and speed. Messages reach inboxes reliably, without the random failures or delays we used to encounter. This has saved us time troubleshooting email issues and improved client satisfaction. It's also reduced support tickets related to contact forms "not working," which indirectly improves our ROI.

We recently onboarded a client whose website contact form had been sending less than half of their enquiries due to SMTP issues on their previous host. After integrating Maileroo, their forms started delivering instantly and consistently, no more lost leads. It solved a long-standing issue for them and strengthened their trust in our services.

The biggest surprise has been how stable and "set-and-forget" it is. Once it's configured, we simply don't have to think about it anymore, no random errors, no sudden breakdowns, no spam complaints. That level of reliability in email delivery is extremely rare and incredibly valuable for an agency.

Absolutely. Maileroo is a reliable, easy-to-implement solution for agencies, developers and businesses that depend on consistent email delivery. It removes the guesswork and eliminates the most common issues with WordPress and hosting-based email systems. For us, it's become a must-have tool for every project.