Maileroo
Built for Governments

Email Infrastructure for Governments, Wherever You Are

Secure, fully managed email delivery for national, regional and local government and public institutions. GDPR-compliant infrastructure in the EU by default, with dedicated deployments and data residency in the country you need.

5.0 on Capterra5.0 on Capterra
5.0 on Product Hunt5.0 on Product Hunt
4.8 on G2.com4.8 on G2.com
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Maileroo Metrics
Secure, dependable email infrastructure that helps government teams deliver critical public communications with confidence.
100M+
Emails Sent Monthly
1,000+
Happy Customers
99.9%
Uptime SLA
What governments usually require

Email Requirements for Governments

Review teams ask the same questions in most countries. Here is how Maileroo answers them. Local law, panels and authorisations live on the region pages.

What governments usually require and how Maileroo supports it
What governments usually requireHow Maileroo supports it
Data kept in-countryEuropean Union by default. United States, Australia, Singapore, and Canada are available on request.
Data protection and privacy law (e.g. GDPR)Fully GDPR compliant. We sign a Data Processing Addendum and provide a current sub-processor list on request.
Anti-spam law (e.g. CAN-SPAM, CASL, Spam Act)Automatic unsubscribe and suppression. Separate transactional and marketing streams.
Protection from impersonationSPF, DKIM and DMARC alignment, help reaching a reject policy, BIMI.
Security assuranceSOC 2 Type II in progress. Encryption at rest and TLS 1.2+. SSO, 2FA, audit logs. Security pack. See the Trust Center.
Vendor review and exitAudit rights, data export, deletion on verified request.
Who it's for

We Serve All Levels of Government

National programmes, a regional department, a council, or a contractor building for any of them.

  • National and federal ministries and departments
  • State, provincial and regional governments
  • Local and municipal councils
  • Public agencies and regulators
  • Public education, health and utilities
  • Government-owned enterprises
  • Vendors and contractors who build systems for government
Transactional and Marketing Emails

Deliver Critical Communications at Scale

Citizen notifications
Tax, benefits, licences, permits.
MFA codes for citizen portals
One-time codes that have to arrive on time.
Appointment reminders
Clinics, counters, interviews and hearings.
Grant and procurement portals
Application receipts, status updates, awards.
Public consultations and newsletters
Opted-in updates on a marketing stream.
Service disruption notices
Outages, closures and emergency updates.
System alerts
Internal operational mail that cannot wait.
Inbound public enquiries
Route replies into case-management systems.
Procurement

Contracts, Invoices and Compliance Documentation

We tailor a setup and procurement process to your needs, including custom contracts, invoices and questionnaires.

Custom Contracts and DPAs
A contracted Data Processing Addendum, with the sub-processor list your review team will ask for.
Purchase Orders and Invoicing
Dated invoices under billing. Purchase orders and extra billing methods can be arranged in a contract.
Questionnaires and Vendor Forms
We help complete security questionnaires and vendor registration forms. Panel listings belong on the matching region page.
Compliance Documentation
We offer compliance documentation to help you meet your regulatory requirements. Visit our trust center for more information.
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Delivering Email All Over The World

Setup and Deploy Email Infrastructure
in Your Region

We can deploy your email infrastructure in your region, with dedicated deployments and data residency where you send from.

Australia
Our team is based in Australia with a team of email enthusiasts ready to help you.
European Union
Fully GDPR compliant with existing infrastructure and data residency in the EU.
Canada
Expert email enthusiasts ready to help you deploy email infrastructure in Canada.
United States
99.90% uptime SLA guarantee with certifications to prove our security and compliance.
Singapore
Scale, test and deploy email infrastructure in Singapore with our team of email enthusiasts.
Email Infrastructure Managed For You

Fully Managed End-to-End Email Infrastructure For Your Systems

We provide scaling email infrastructure that enable your government teams to send millions of emails with ease, fully maintained with data residency in your region, IP management, isolated sending environments and more.

Power Your System with a Trusted Sending Partner

Maileroo sends on behalf of thousands of businesses and organizations around the world, and a trusted partner in helping deliver critical communications such as orders, invoices, password resets, 2FA codes and more. For a government setting up systems that require sending emails to their citizens or stakeholders, it is important to ensure you have a partner that can get you to the inbox with all the controls and flexibility you need to securely manage your emailing infrastructure from one dashboard.

Designed not only as a sending platform, but as a complete eco-system for your emailing needs. We provide you with all the tools to automate and test emails before you scale them out, you can define routing and security policies inside of your email streams to determine which alias, IP, or domain you wish to have this application send from as well as you can do this in isolation of each other to keep everything secured and managed.

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Support From Real Email Enthusiasts

Guaranteed 99.90% uptime SLA, with a team of real email enthusiasts who are available to help you at every point of contact via our support channels. From sign-up to migration, to implementation our team provide you a fully managed end-to-end solution with support from 9AM - 9PM AEST time. Additional support resources can be made available upon request such as additional hours, added support channels and more.

We have ready-to-go SDKs/libraries that you can plug into your platforms to help transition you quicker into sending emails with Maileroo, alongside help articles, detailed API documentation and available integrations with some of the biggest platforms across the globe.

Want to know more?
Why Maileroo

Why People Love Maileroo

Compare Maileroo with other email providers and discover the features, reliability, and transparent pricing that help businesses send email with confidence.

ResendBrevoSMTP2GOMandrillMailgunSendGridTurboSMTPPostmarkSMTPAmazon Web Services
Goverments Workflows

Everything You Need to Serve with Confidence

Improve public communication, streamline daily operations, strengthen trust, and deliver important email messages through reliable workflows built for government organizations.

Improve Public Communication

Keep citizens, organizations, and stakeholders informed with reliable email communication that supports notifications, public updates, announcements, and essential everyday interactions.

One-Click Scaling

Infrastructure designed to handle anything you throw at it. Send millions of emails without worrying about capacity limits or infrastructure concerns.

Engineer-led Support

All of our support team are technical experts with a deep understanding of email infrastructure and delivery. So you can be sure you're getting the right help through all support channels at the first point of contact.

Security & Compliance

Full GDPR compliance with data processing agreements, comprehensive audit logs, and encryption at rest and in transit.

Looking for a trusted sending partner who not only delivers but can tailor a solution to your specific emailing and compliance requirements? Get in touch with our team today to discuss.
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Reviews

Customer-Centric by Design

We're a small team, which means when you write in, you're talking to someone who works on the product. Startups, agencies, and growing businesses stay with Maileroo because the support is real, the pricing is honest, and the infrastructure holds up.

10K+
Active Users
4.9/5
Average Rating

"I love it as an SMTP service for transactional emails. The app is fast, easy to understand and fully featured, but not overwhelming, and email delivery is super fast and reliable. Just perfect! Every time I needed to request a feature or inquire about something with the team, they responded quickly and satisfactorily, both in their Discord channel and via email."

Aarón U
Aarón U
Ubuntu Productions
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"I have been a Maileroo customer for almost 2 years now and I am very satisfied: Sending emails is super fast and reliable. The support is great and fast (usually within 1 hour). The interface is functional yet easy to use. You pay much less at Maileroo than at other providers without compromising on quality. In short, a great company to work with as an agency!"

Olaf Lederer
Olaf Lederer
FinalWebsites.com
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"Using Maileroo for half a year now. Api and its documentation is simple, straightforward and just works. What truly makes the difference is the fast, personal support. Support is always quick to respond and to find a solution. Requests or suggestions are taken seriously and often translated into practical improvements. That level of personal involvement and service is rare and makes Maileroo a solution I can confidently recommend. Experience with mailgun, mailjet, sendgrid, resend and Maileroo takes the cake."

Franne Norman
Franne Norman
Zavala
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FAQ

Frequently Asked Questions

Our Melbourne team answers live chat and email from 9am to 9pm Melbourne time. Additional support hours and channels can be made available on request for government teams.

Yes. We can provide data residency options in a region or country of your choice.

Yes. Our team is technical-first and has extensive experience in email infrastructure setups. We can help you and your teams migrate to Maileroo, guiding you through every step of the way.

Maileroo is an email delivery service you can plug into your app, website, system and other digital platforms to automate transactional and marketing emails. These are the emails people already receive every day: password resets, confirmation links, order receipts, invoices and promotional content. We let you customise and scale sending into the millions on a fully managed system.

Yes. Maileroo is fully GDPR compliant. See our Data Processing Addendum and Trust Centre for the details your review team will ask for.

This is in progress. Updates and related security content are published in our Trust Centre.

Maileroo is a privately owned Australian company based in Melbourne. Learn more about who we are on our About page.

Yes. For high-volume senders with specific compliance and sending requirements, we can deploy infrastructure specifically for your systems, as a fully managed solution with end-to-end support from our team.

Features

Crafted for a Delightful Email Experience

Everything behind reliable delivery at any volume: sending, verification, routing, and the analytics to see what happened, from first API call to millions a month.

SMTP Relay

Send transactional and bulk emails through reliable SMTP infrastructure built for speed, security, and deliverability.

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Email API

Integrate email delivery into your applications using powerful APIs built for flexibility, scalability, and performance.

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Streams

Separate transactional and marketing traffic into isolated sending streams to protect reputation and keep critical emails fast.

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Inbound Routing

Receive and route incoming emails directly into your applications using flexible automation and processing workflows.

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Email Marketing

Create and deliver marketing campaigns designed to increase engagement, reach, and customer retention.

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Webhooks

Receive real-time event notifications for deliveries, opens, and clicks for storage and automation workflows.

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Analytics

Monitor email performance with detailed insights, reporting tools, and actionable delivery metrics in real time.

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Email Testing

Capture, inspect, and validate every message in a safe sandbox, with authentication checks and spam analysis before going into production.

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Developer SDKs

Build integrations faster using SDKs, code examples, and resources for modern application development.

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Ready to Move Your Email to Maileroo?
Migrating is usually the part people dread. It shouldn't be: add the DNS records, change the credentials in your app, and send. Our team is around if you want a second pair of eyes on the setup.
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