Maileroo can host enterprise SMTP relay and email API infrastructure in Toronto and Vancouver. You get dedicated IPs, a 99.9% uptime SLA and sending tools built for CASL, including automatic unsubscribe handling and permanent suppression lists.
CASLCanada's Anti-Spam Legislation (CASL) requires consent before you send commercial email, and penalties reach $10 million per violation for businesses. If challenged, you must prove you had consent.
| CASL requires | How Maileroo helps |
|---|---|
| Express or implied consent. Implied consent from a purchase lasts 2 years; from an inquiry, 6 months | You keep the consent records. We suppress unsubscribes instantly, and you can export suppression lists on request |
| Your name, mailing address and contact details in every message | Marketing templates let you include identification and a physical mailing address in every send |
| An unsubscribe that works for 60 days after sending and is honoured within 10 business days | Unsubscribes are suppressed instantly and permanently |
| Consent rules don't apply to some messages, such as receipts, account notices and recall information, but they still need identification and an unsubscribe | Separate transactional and marketing streams, each with the right footer |
PrivacyFor enterprise customers on our Canada region, email content, attachments and delivery logs can be stored in Toronto or Vancouver. Default Maileroo systems are set up in the EU. Billing and support tools are listed in our DPA and may operate outside Canada.
| Capability | How Maileroo helps |
|---|---|
| Automatic unsubscribes | Use {{unsubscribe_url}} in your emails. We implement it for you and automatically handle opt-outs. |
| Suppression handling | Suppression lists support better sending practices. You can also import and export your suppression logs for additional flexibility. |
| Canadian data residency | Data residency options in Canada, so your important email data can be stored in your region. |
| SOC 2 Type II | SOC 2 Type II is in progress. Check our Trust Center for the latest status. |
| GDPR | Fully GDPR compliant. |
| Data Encryption | All data is encrypted at rest and in transit, ensuring your email data is secure and compliant. |
Public sectorFederal, provincial and municipal teams, plus the agencies and contractors who send on their behalf, can keep email content, attachments and delivery logs in Toronto or Vancouver. Default Maileroo systems are set up in the EU.
Current live chat and email coverage is overnight Eastern time: our engineers are online roughly 6pm to 6am Eastern (3pm to 3am Pacific). Additional support hours can be made available for public-sector programmes.
Enterprise capabilitiesDedicated IPs, streams, SSO, audit logs and inbound routing — the controls enterprise buyers expect when CASL and data residency are on the questionnaire.
Send email through SMTP relay or the Email API with flexible options that fit the way your stack already works.
Protect your sender reputation with dedicated IP addresses built for consistent, high-volume enterprise delivery.
Keep transactional and marketing traffic in separate streams so one channel never puts the other at risk.
Connect every app and website you need on paid plans, with no hard limit on how many domains you can send from.
Give each domain its own logs, analytics, and credentials so teams and brands stay fully separated.
Attach multiple domains to one vendor or service, then set outbound security rules that match your workflow.
Review up to 30 days of sending data and dig into the metrics that show how every campaign is performing.
Search 14 days of email logs with advanced filters so you can find issues quickly and stay in control.
Resend failed, suppressed, or delayed messages from the dashboard for up to 14 days with a single click.
Automatically manage bad recipients, then import or export suppression lists whenever you need a closer look.
Measure opens and clicks across every send so you can see what engages people and improve the next campaign.
Use your own branded tracking domain on links to keep recipient trust high and your brand front and centre.
Set the return-path address that processes bounces and delivery updates so feedback loops stay accurate.
Watch your IPs and domains across major RBLs so reputation problems are spotted early, not after the damage.
Push delivery, bounce, and engagement events into your systems in real time so workflows can react instantly.
Route incoming email into your apps and workflows with inbound processing that fits how your team operates.
Build templates in the drag-and-drop editor, render them dynamically via API, and start from 200+ ready designs.
Import HTML from a file, zip, or URL, then adjust the design visually without writing or debugging any code.
Invite teammates and assign permissions with fine-grained control over what each person can view or change.
Configure passwordless SAML sign-in for your organization. Enables your organization greater security and compliance.
Add two-factor authentication with popular authenticator apps to keep account access locked down and secure.
Track collaborator activity across your account so every important change is logged and easy to review.
Test sending and integrations on a free domain before launch, so production stays clean while you experiment.
Add and manage domains programmatically through the API so onboarding new sending domains stays automated.
Connect with official SDKs in major languages, or plug into tools like Zapier, Make, and WordPress in minutes.
Follow clear documentation with practical examples so your team can integrate quickly and with confidence.
Configure DNS on Cloudflare in one click, with setup that respects your existing records and avoids surprises.
Export delivery reports, suppressions, and more whenever you need the data outside the Maileroo dashboard.
Get help from people with real email experience, so your first contact already understands the problem space.
Need help in real-time? Our live chat is available for both general and technical support.
Getting startedEmail infrastructure experts who understand the complexities of scaling email delivery alongside the data residency and compliance requirements. Helping to deliver over 100M+ emails a month for businesses worldwide in all industries, we uphold the highest standards of security and compliance.
Why MailerooCompare Maileroo with other email providers and discover the features, reliability, and transparent pricing that help businesses send email with confidence.
ReviewsWe're a small team, which means when you write in, you're talking to someone who works on the product. Startups, agencies, and growing businesses stay with Maileroo because the support is real, the pricing is honest, and the infrastructure holds up.
"I love it as an SMTP service for transactional emails. The app is fast, easy to understand and fully featured, but not overwhelming, and email delivery is super fast and reliable. Just perfect! Every time I needed to request a feature or inquire about something with the team, they responded quickly and satisfactorily, both in their Discord channel and via email."
"I have been a Maileroo customer for almost 2 years now and I am very satisfied: Sending emails is super fast and reliable. The support is great and fast (usually within 1 hour). The interface is functional yet easy to use. You pay much less at Maileroo than at other providers without compromising on quality. In short, a great company to work with as an agency!"
"Using Maileroo for half a year now. Api and its documentation is simple, straightforward and just works. What truly makes the difference is the fast, personal support. Support is always quick to respond and to find a solution. Requests or suggestions are taken seriously and often translated into practical improvements. That level of personal involvement and service is rare and makes Maileroo a solution I can confidently recommend. Experience with mailgun, mailjet, sendgrid, resend and Maileroo takes the cake."
Other regionsIf you also send from Australia, Singapore, the EU or the US, Maileroo can host that traffic in-region. Each location has its own data residency.
FAQYes. Enterprise customers' email content, attachments and delivery logs are stored in Canada, in our Toronto and Vancouver datacentres. Default Maileroo systems are set up in the EU, and the DPA lists every global sub-processor.
Some do. Receipts, account notices and recall information don't need consent, but they still need sender identification and an unsubscribe mechanism.
Two years after a purchase, or six months after an inquiry. After that, you need express consent to keep sending commercial email.
No. Maileroo Group Pty Ltd is an Australian company based in Melbourne, and it offers dedicated infrastructure in Canada for customers seeking compliance and data-residency.
Our engineers are online roughly 6pm to 6am Eastern, or 3pm to 3am Pacific. Additional support hours can be made available.
Our SLA guarantees 99.9% uptime in every calendar month, or no more than 43 minutes and 12 seconds of downtime. Service credits apply on request if we fall short.
