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Billing
Understand what you are paying for. Billing cycle and invoices, accepted payment methods, free versus paid tiers, overages, failed payments, and the grace period before suspension.
Articles in Billing
- 1 min read
What payment options do we accept?
Maileroo accepts credit and debit cards, PayPal, and cryptocurrency for plan purchases, plus international wire bank transfers for annual plans. To pay, open your latest invoice under the billing page’s Invoices tab, click Pay Now, and choose an available payment option.
Patrick Yammouni
- 1 min read
What are the differences between free & paid plans?
Maileroo’s free plan includes all features, up to 3,000 outbound and 1,000 inbound emails monthly, lower hourly caps, and 2 custom domains. Paid plans keep the same features while raising monthly and hourly sending limits and allowing unlimited custom domains. See pricing for current limits.
Patrick Yammouni
- 1 min read
Is billing automated?
Billing is automated, with invoices sent before their due dates to notify you of payment requirements. Visit the “invoice” tab on your billing page to view all invoices, including upcoming payments. If you need help or experience payment issues, contact the support team for assistance.
Patrick Yammouni
- 2 min read
Why can't I pay for my Maileroo plan?
Troubleshoot Maileroo plan payment failures by first ensuring your account is verified and approved. Then check for expired payment methods, insufficient funds, bank or international blocks, browser issues, billing mismatches, and gateway errors. If problems persist, contact Maileroo support.
Patrick Yammouni
- 3 min read
How can I join the Maileroo affiliate program?
The Maileroo Affiliate Program allows you to earn commissions by referring new users to our platform. Once signed up, you’ll have access to affiliate links, a paytable showing potential earnings, and…
Patrick Yammouni
- 1 min read
How long do I have to pay before my plan is suspended?
Maileroo provides a one-week grace period after your invoice due date. If payment is not received by then, your account and email delivery services will be temporarily suspended. Recurring reminders are sent by email, and the support team can help reactivate your account.
Patrick Yammouni
Still need help?
Get in touch with Maileroo support
Not everything makes it into the docs. Ask Joey AI and you'll usually have an answer in seconds, or open a ticket and our team will dig into your account, logs, and sending setup with you.