Collection
Domains & Authentication
Prove you are allowed to send from your domain. SPF, DKIM, DMARC, return-path and tracking subdomains, plus fixes for slow propagation and records that fail verification.
Articles in Domains & Authentication
- 1 min read
What DNS records are compulsory to create so that I can use Maileroo?
To use Maileroo with your domain, add an SPF record authorizing its servers and publish the DKIM public key generated in Maileroo. These compulsory DNS records authenticate outgoing email and support delivery. A DMARC record is optional but can further strengthen email security.
Patrick Yammouni
- 1 min read
I already have MX records. What do I do?
Already have MX records? No changes are needed. Maileroo operates independently of your existing mail exchange setup, so you can keep using your current mail servers while sending transactional emails through Maileroo. Delivery works without additional MX configuration or disruption.
Patrick Yammouni
- 1 min read
I already have a DMARC record. What do I do?
Already have a DMARC record? You don’t need to change it to use Maileroo. Your existing policy will continue to protect email sent from your domain, including messages sent through Maileroo. Keep the record as configured, and contact support if you need assistance.
Patrick Yammouni
- 2 min read
I already have an SPF record. What do I do?
Add Maileroo to an existing SPF record by inserting include:_spf.maileroo.com in your domain’s DNS settings. Save the update, allow up to 48 hours for propagation, then validate the record and rescan it in Maileroo. Check syntax and stay within the 10 DNS lookup limit.
Patrick Yammouni
- 2 min read
How to configure DNS in cPanel?
Configure Maileroo DNS records in cPanel to authenticate your domain, improve deliverability, prevent spoofing, and enable tracking and reporting. Learn what SPF, DKIM, DMARC, and optional CNAME records do, what happens without them, and that propagation can take up to 24–48 hours.
Patrick Yammouni
- 2 min read
How to configure your DNS with Porkbun?
Learn how to configure DNS records in Porkbun for Maileroo, including SPF, DKIM, DMARC, and optional custom records. Proper setup authenticates your domain, improves deliverability, reduces phishing risks, and enables tracking and analytics. Changes may take 24–48 hours to propagate.
Patrick Yammouni
- 3 min read
How to configure DNS with Namecheap?
Learn how to configure Namecheap DNS records for Maileroo, including SPF, DKIM, DMARC, and optional tracking records. Proper authentication improves email deliverability, protects against spoofing, supports reporting, and helps prevent messages from being rejected or marked as spam.
Patrick Yammouni
- 3 min read
How can I view my email logs?
View Maileroo email logs by opening Domains, selecting a domain’s Overview, then choosing Sending > Logs. Logs show successful, failed and suppressed outbound emails for 14 days, with options to inspect delivery events and raw mail. Contact support if formatting issues prevent logging.
Patrick Yammouni
- 1 min read
How do I obtain an API key for Maileroo?
Add a domain in Maileroo or select the default one, click its Overview button, then open Sending Keys from the top menu. Select New Key, enter a valid name, and click generate to create an API key. You can create multiple sending keys for different applications under the same domain.
Patrick Yammouni
- 3 min read
How do I use the IP & domain blacklist monitor?
Learn how to use Maileroo’s IP & Domain Blacklist Monitor to track an IP address or domain across major real-time blacklists. Add an address, start monitoring, and receive timely status-change notifications so you can resolve issues, protect your sender reputation, and maintain email deliverability.
Patrick Yammouni
- 3 min read
How do I configure the Return-Path address?
Configure a Return-Path for each Maileroo sending domain to handle bounces and delivery status notifications. Leave the field empty to use the recommended VERP behavior, or enter a custom local part for a consistent address. Changes may take about five minutes to take effect.
Patrick Yammouni
- 1 min read
How long does it take for DNS changes to propagate?
DNS changes usually propagate across the global network within a few minutes to 48 hours, depending on several factors. After setting up Maileroo records, wait at least 10 minutes, then use an external DNS lookup tool such as NSLookup to check whether updates appear on other sites.
Patrick Yammouni
- 3 min read
Why is my DKIM key exceeding the character limit?
Long DKIM keys, especially 2048-bit keys, can exceed a DNS provider’s 255-character TXT string limit and break email authentication. Check the provider’s limit, split the record into properly quoted strings, update DNS, and test it; receiving mail services will merge the parts.
Patrick Yammouni
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