Suppression handling is managed automatically through our internal systems. When a recipient fails to receive emails, we add the bad recipient to your suppression list for you.
You can also review the list, import your own bad recipients, or export the existing data from the dashboard.
View your suppression list
Open your dashboard.
Go to Activity.
Open the dropdown and select Suppressions.
You’ll see the recipients currently included in your suppression list.
Import or export recipients
From the Suppressions page, select Manage List in the top-right corner.
Choose Import or Export.
For an import, drag your file into the upload area. For an export, start the export and wait for the download to finish.
Your imported recipients will supplement the bad recipients already identified by the automatic suppression system.