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Getting Started
Go from signup to your first delivered message. Verify a domain, choose SMTP relay or the HTTP API, and send a test through sandbox before you point production traffic at us.
Articles in Getting Started
- 1 min read
How do i manage my suppression handling?
Suppression handling automatically adds recipients who fail to receive emails to your suppression list. In the dashboard, go to Activity and select Suppressions to review it. Use Manage List to import bad recipients or export existing data; imports supplement automatically identified recipients.
Patrick Yammouni
- 1 min read
How do I export my data?
Exporting your data generates downloadable files containing different types of Maileroo data. Export your data Log in to your account. Open the Activity dropdown in the left sidebar. Select Data Exp…
Patrick Yammouni
- 1 min read
How do I invite team members to my account?
Invite team members as collaborators from the Active Collaborators page, enter their email address, and assign read or write permissions. View unaccepted invitations under Pending Invites, revoke them before acceptance, and use audit logs to track logins and actions across sending environments.
Patrick Yammouni
- 2 min read
What are templates and how do I create one?
Create reusable transactional and marketing emails in Maileroo by copying one of 200+ Gallery designs or importing an HTML file, ZIP folder, or webpage. Customise images, colours, titles, and styling with drag-and-drop or no-code editors, then send via the email API.
Patrick Yammouni
- 1 min read
Where can I find my SMTP credentials?
Find and manage Maileroo SMTP credentials from your domain’s Sending menu. Create or open an SMTP account, copy its details, add multiple accounts, or reset compromised credentials. Connect via smtp.maileroo.com on ports 465, 587, or 2525 using your full email address as the username.
Patrick Yammouni
- 4 min read
what is single sign on and how do I set it up?
Set up SAML 2.0 Single Sign-On in Maileroo with Microsoft Entra ID, Okta, Google Workspace or another compatible identity provider. Learn how to add Maileroo’s SAML values and your IdP certificate, configure certificate rotation and JIT provisioning, and test access safely.
Patrick Yammouni
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