Collection
Getting Started
Go from signup to your first delivered message. Verify a domain, choose SMTP relay or the HTTP API, and send a test through sandbox before you point production traffic at us.
Articles in Getting Started
- 1 min read
How do i manage my suppression handling?
Suppression handling automatically adds recipients who fail to receive emails to your suppression list. In the dashboard, go to Activity and select Suppressions to review it. Use Manage List to import bad recipients or export existing data; imports supplement automatically identified recipients.
Patrick Yammouni
- 1 min read
How do I export my data?
Exporting your data generates downloadable files containing different types of Maileroo data. Export your data Log in to your account. Open the Activity dropdown in the left sidebar. Select Data Exp…
Patrick Yammouni
- 1 min read
How do I invite team members to my account?
Invite team members as collaborators from the Active Collaborators page, enter their email address, and assign read or write permissions. View unaccepted invitations under Pending Invites, revoke them before acceptance, and use audit logs to track logins and actions across sending environments.
Patrick Yammouni
- 2 min read
What are templates and how do I create one?
Create reusable transactional and marketing emails in Maileroo by copying one of 200+ Gallery designs or importing an HTML file, ZIP folder, or webpage. Customise images, colours, titles, and styling with drag-and-drop or no-code editors, then send via the email API.
Patrick Yammouni
- 1 min read
Where can I find my SMTP credentials?
Find and manage Maileroo SMTP credentials from your domain’s Sending menu. Create or open an SMTP account, copy its details, add multiple accounts, or reset compromised credentials. Connect via smtp.maileroo.com on ports 465, 587, or 2525 using your full email address as the username.
Patrick Yammouni
- 4 min read
What is single sign on and how do I set it up?
Set up SAML 2.0 Single Sign-On in Maileroo with Microsoft Entra ID, Okta, Google Workspace or another compatible identity provider. Learn how to add Maileroo’s SAML values and your IdP certificate, configure certificate rotation and JIT provisioning, and test access safely.
Patrick Yammouni
- 1 min read
How do I add a passkey to my account?
Add a passkey to your Maileroo account for simple, secure sign-ins without entering your password. Open My Account, select Passkeys, click Add Passkey, and follow your device or password manager prompts. Then log in with a fingerprint, Face ID, PIN, security key, or another supported method.
Patrick Yammouni
- 1 min read
Where can I find the API documentation?
Maileroo’s developer documentation covers everything needed to integrate its email infrastructure into a new or existing application. Find guidance on the Email API, SMTP Relay configuration, API endpoints, authentication, SDKs and libraries, parameters, usage, and practical code examples.
Patrick Yammouni
- 2 min read
How can I get an API management key and what is it?
Maileroo API Management keys give restricted programmatic access to domains, suppression lists, account settings and other administrative endpoints. Create one under Profile > API Management, grant only needed permissions, and store it securely. To send email, use a Sending Key or Application.
Patrick Yammouni
- 6 min read
Connect Maileroo to Claude, ChatGPT, Cursor and other AI assistants
Connect Maileroo to Claude, ChatGPT, Cursor, VS Code or another MCP-compatible assistant to check account activity, diagnose bounces and DNS issues, or send and schedule email. Learn how to set up OAuth access, choose permissions, understand safeguards, revoke apps and troubleshoot issues.
Patrick Yammouni
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Get in touch with Maileroo support
Not everything makes it into the docs. Ask Joey AI and you'll usually have an answer in seconds, or open a ticket and our team will dig into your account, logs, and sending setup with you.